Submit a complaint

We make every effort to improve your gaming experience and carefully consider all of the feedback you provide.

We have designed a form for you to fill out so that you can tell us about any issues that you have had while gambling at a specific casino or bookmaker. If you can, please provide evidence of your issue (email screenshots, etc.) along with a detailed description of the problem. We will handle your request and make an effort to get in touch with the online casino or bookmaker in order to resolve any issues you may be having.

Since we base our reviews of gambling sites and sportsbooks in part on reader feedback, your thoughts may also play a role. 

It is important to familiarise yourself with the casino's or bookmaker's complaint procedure before filing a formal complaint. For instance, if your bonus is different from the one advertised, check the promotion's fine print to see why. For more information on what to do if your withdrawal is delayed, check out the associated terms and conditions.

Colin Larsson
Senior Author & Editor

Colin is actively working with the entire team of experts to achieve a common goal – to give casino players everything they need to understand the market. As a result of his expertise in the field, he will be able to help you make well-informed choices. We will be there for you!

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